Terms & Conditions
Introduction
These Terms and Conditions govern your use of the Tenancy Deposit Claims website (tenancy-deposit-claims.com) and any engagement of our legal services. By using this website or instructing us, you agree to be bound by these terms. Tenancy Deposit Claims is a trading style of Driscoll Kingston & Co Limited, authorised and regulated by the Solicitors Regulation Authority (SRA No. 839699).
Our Services
We provide legal services in connection with tenancy deposit claims under the Housing Act 2004. Our services include free initial case assessments, legal advice, correspondence with landlords and letting agents, negotiation, and where necessary, court proceedings on your behalf.
Any information provided on this website is for general informational purposes only and does not constitute legal advice. Specific legal advice will be provided upon formal instruction.
No Win, No Fee
Where we agree to act for you on a no-win, no-fee basis, you will not be charged any fees if your claim is unsuccessful. If your claim is successful, our fees will be deducted from the compensation recovered. The specific fee arrangement will be set out in a separate client care letter and conditional fee agreement provided to you before we begin work on your case.
Client Obligations
When instructing us, you agree to:
- Provide accurate and complete information about your tenancy and deposit
- Respond to our requests for information and documentation in a timely manner
- Inform us promptly of any changes to your circumstances relevant to your claim
- Not engage other solicitors in respect of the same matter without our knowledge
Limitation of Liability
Our liability to you for any loss arising from or in connection with our services shall be limited in accordance with our professional indemnity insurance arrangements. We are not liable for any indirect or consequential losses. Nothing in these terms excludes or limits our liability for fraud, death, or personal injury caused by our negligence.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Driscoll Kingston & Co Limited or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.
Website Use
You may use this website for lawful purposes only. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website. You must not use this website to copy, store, host, transmit, or distribute any material that consists of (or is linked to) any spyware, computer virus, or other malicious software.
Third-Party Links
This website may contain links to third-party websites. These links are provided for your convenience and do not signify that we endorse the websites. We have no responsibility for the content of linked websites.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Regulatory Information
Driscoll Kingston & Co Limited is authorised and regulated by the Solicitors Regulation Authority (SRA No. 839699). Registered in England & Wales, Company No. 13872283. Registered office: 1st Floor, 5 St. Paul's Square, Liverpool, L3 9SJ.
If you are unhappy with our service, please refer to our Complaints Procedure.
Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting to this website. Your continued use of the website after any changes constitutes your acceptance of the new terms.
Last updated: March 2026